conta Incendo Ventures Sdn Bhd

Incendo Ventures

Incendo Ventures

  • provides high-quality software solutions

  • develops and markets your innovative creations

About Us

Founded in 2002 by Aaron Ling and Steve Leong, Incendo Ventures Sdn Bhd (Formerly known as Elastique Technologies Sdn. Bhd) was formed as a software engineering company to develop and sell software systems to improve the operations of small and medium size businesses. We developed software that are simple, affordable and expandable to target a SME businesses that are growing and have great necessity for IT systems to help make the company more competitive. Hence we developed our first product known as Workshop Pro for the automobile service and repair industry. From then on, Incendo has developed and marketed a complete suite of software solutions for the automobile industry as well as accounting and inventory software solutions for a wide range of businesses.

Today Incendo Ventures breathe new life into entrepreneurs with promising technology creations as well other innovative products. With strategic intent leading the charge we understand that success ultimately lies in the details and the implementation. We drive strategy and implementation, and take a very pragmatic approach to building new businesses and products. We work hard to identify and extrapolate early success, building businesses from the bottom up.

Founders

Aaron Ling T.C

Aaron is a permanent resident of Australia but currently lives and works in Malaysia. He is involved in the development of the company’s corporate strategies as well as the management of the company’s business operations. Aaron also performs strategic and hands-on management roles to assist entrepreneurs to develop new technological and other non-technology related products. He has a Bachelor of Commerce degree from University of Western Australia as well as a Masters in Business Administration (MBA) from The University of Strathclyde, U.K. With over 8 years of strategic planning, technical consultation, business development, branding and marketing experience in the information technology industry, Aaron brings a unique no-nonsense perspective to the management and creation of new ventures, business units, and business strategies.

Steve Leong Y.F

Bringing on board over a decade of experience in accounting solutions, database management solutions and technical development, Steve is in charge of all R&D, product development, and consulting activities of the company. He has a Bachelor of Business Degree from Southbank University, U.K. Steve’s hands on management and leadership abilities has brought about growth of the clientele base of Incendo to hundreds of clients including large multinational companies spanning all over Malaysia and Singapore since the inception of the company in 2002.

Why Choose Us

Using the right technology

In term of technology perspective of WorkshopPro, we focus to achieve the following objectives. First, the system must be able to handle the current business activities and meet the future needs. As such, we have chosen the latest development tool to develop the solution. The system also interfaces with an SQL compliance database to meet demand of speed and capacity.

Building the right tool

We build specific tools and reports that tailor to the business environment. We conduct thorough research to study the specific requirement and needs for users across all business hierarchy and transform them into handy and user friendly tool. Our aim is to cut down the unnecessary steps to complete a task to improve efficiency and effectiveness of work.

Integrating the information

Accounting and finance module is always seen as the kernel of all modules. All transactions irregardless of department or divisional will flow to the accounting eventually. WorkshopPro automates all posting procedures to flow the invaluable information to the accounting department from respective divisions. WorkshopPro ascertain highly accuracy by implementing real time update of data editing.

Security and User Access

We understand the increasingly critical to establish a data secure information system. It is especially true as workshopPro is interfacing all divisions as one. Access/activities right can be set to determine the user authorisation. Besides, audit trail are available to track user activities. (adding, modifying and deleting transaction)

Incendo Ventures is the perfect solution for your organization management

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Products

Practical Car Parts System

The Practical Car Parts system by Incendo Ventures is designed for the everyday usage of an automobile parts trading company. It features advance inventory management controls that is designed for heavy volume item trading transactions of European car parts with special part numbers. It also has an advance search feature to make searching for parts with unique part number with speed and ease. This system is fully integrated to the with Practical Accounting back end.

Insurance Claim System

The Insurance Claim System by Incendo Ventures is developed to simplify and better organise the claim process for vehicle repair work that requires insurance claims. It allows the user to track every single document as well as process required for claiming insurance. This software can be purchased and integrated with Workshop Pro to make a complete business suite for the automobile repair workshop.

Practical Accounting System

At Incendo Ventures, we understand that every business have their own business operation methods. Practical Accounting is a software that can be customised by our highly trained consultants and engineers to suit your individual business needs.
As your business grows, the more you will rely on using accounting software to help you manage the transactions as well as other areas of your business operations. Practical Accounting is used for larger enterprise that needs to streamline operations to improve efficiency and having customised management reports to help with decisions making.
This powerful accounting system supports multiple-user and multi-branch environment including overseas branches typically seen with large organizations thus allowing the users to have immediate access to critical information from remote locations.
Other general features include:

  • Fully integrated accounting system
  • Customer and debtor controls
  • Project costing management tool
  • Advance inventory control system
  • Powerful built in "easy search" feature
  • Advance security and user controls
  • Hundreds of management reports

Workshop Pro Truck Edition

Workshop Pro TCE is a fully integrated truck service management system developed to enhance the daily operations of a truck servicing and repair centre. This latest release is tailored to the specific needs of the truck servicing and repair industry thus focuses on providing tools and features that no general software can provide. This version has the ability to maintain the vehicle’s service history, automatically schedule future maintenance servicing, produce reminder for service due, establish relationship between clients and vehicles, managing the movement of tyres on trucks, and much more as described below.
Workshop Pro TCE fully integrates Account Receivable and Account Payable with the transaction windows. There is no month-end and year-end update required. Ageing reports and statements of account can be generated whenever necessary. The results generated always represent the latest transacted information. Customer/ creditor credit note/debit note is incorporated to make the system comprehensive. Cash module and bank reconciliation module allows the user to analyze the cash flow status of the company. Additionally, it also helps user to plan daily cash in and out activities.
Workshop Pro TCE comes with a comprehensive Inventory Control System module that allows the user to keep track of the status and quantity of inventories. This module is integrated with the AR/AP module. Once invoices are generated, stock quantity and costing will be updated instantaneously. Inventory categorization also allows the user to generate inventory sales report by stock category or class. The system will also notify the user when inventory levels are low.
Workshop Pro TCE supports multi-trucks with single client ownership. The system is able to analyze individual trucks for service maintenance schedule and future service items. In addition, this version of the software allows the user to:

  • Keep track of customer’s tyres held at store
  • Manage and track re-threaded tyres
  • Calculation of Cost per km (CPK) by tyre
  • Tyre position management module - allows the tracking of tyres movement on a multi wheeler truck during wheel rotation or tyre changes to eliminate reinstallation errors.

Workshop Pro Service Center Software (GST Compliance and Multi Branch)

Workshop Pro is the most widely used software for the management of automobile servicing centre in Malaysia. Workshop Pro software offers the fastest and most efficient way to manage your vehicle service centre.
Many 3S centers are using numerous software to mange their business. For instance, a workshop management system that manages the after sales activities, a vehicle sales software that manages the sales activities, another individual accounting solution for the purpose of account. As a result of a disintegrated system, additional manual update and data posting among different software need to be done manually. It results in redundancy of work and inconsistent of data. Furthermore, it also prone to human error during these process. Needless to say, delay in reports.
In fact, much of the information should be shared rather than separated. A simple example would be updating of customer profile. For instance, a vehicle sales representative will fail to know if a service advisor from the after sales department updated a customer telephone number. Thus, business will suffer a serious setback in customer relationship management should the sales representative fail to contact the customer.
As 3S center always refers to an automotive driven business that consist of 3 main business stream i.e.

  • Sales of Vehicle
  • After Sales - Servicing
  • Sales of Spare Part

It's important to notice that these business division is some inter-related. Therefore, we should view these divisions as one business entity rather than 3. For example, customer that purchase vehicle (sales department) will eventually come back to service their vehicle (service department). Furthermore, the same customer may purchase additional complementary product like body kit for the same vehicle. In addition, these divisions are still serviced by the same supporting department(Account, HR and etc).
Integration for all divisions is inevitable and vital. WorkshopPro is designed base on this business objective. A single solution that helps business owner to automate vehicle sales process from prospecting to sales, handing vehicle service activities from appointment to invoicing, managing trading of spare part and finally, a fully integrated accounting and financial system that monitors dollar and cent of all business transactions.

Works match criteria

Vehicle & Customer Module

Workshop Pro

Multiple Vehicles for single customer

WorkshopPro is able to store vehicle and customer information separately. Consequently, user can establish the relationship between customer and vehicle. Multiple vehicles can be stored in a single customer. By doing so, the system will be able to keep track service history for each vehicle while all invoices will be group under the customer(owner). Hence, customer statement of account and aging report will combine owner's vehicles transactions.

Ease of access of vehicle history record

WorkshoPro enables you to access vehicle service record from job card windows, customer windows and also invoice windows. User may simply click on History button to access service history of a vehicle and customer. Besides, WorkshopPro allows user to filter the service record by service type (Part or Labour) and customer record irregardless of vehicle or individual vehicle record. User may even filter for specific part item.

Appointment Module

Workshop Pro

Appointment Booking

WorkshopPro appointment features time and bay allocation for appointment booking. It can log the time and service bay for an appointment. It enables user to view all appointment at one glance. Besides, the appointment module is able to interface with Job Card Module. An appointment job card can be pre-generated prior customer arrival. Consequently convert to open job card upon customer arrival.

Job Card Module

Workshop Pro

Estimate Repair List for vehicle

Job card stores information like customer job specification and general information of a job e.g. vehicle/ customer information, date, time, service advisor and etc.

Generation of Quotation

Besides, job card can also generate cost estimation /quotation to the customer.

Keeping track of parts issued to job order

Part issue refers to spare part that is delivered for the job. Storekeeper is able to keep track the list of spare parts that are delivered to specific job. Besides, workshopPro is able to generate KIV stock list.(Part issued but not bill item). The system keep track of the time and date when the part is issued. In addition, it also keep track mechanic whom the part deliver to.

Sales Invoice Module

Workshop Pro

Categories Invoices and Modules Integration

WorkshopPro invoicing module allows user to group bills in 3 categories i.e. cash, invoice and internal. There are three running number for each group of invoice type. Accounting module and inventory module are fully integrated to the invoicing module. As such, the system will deduct stock level and update general ledger instantly after invoice is saved.

Warranty Claim

Warranty Claim module is another type of invoice to facilitate billing for free service and warranty claim for authorized service center. It is integrated to the invoice module where user is allowed to specify item that is fall under free service and warranty items. Subsequently, WorkshopPro also keep track status for outstanding free service and warranty claim.

Stock & Inventory Module

Workshop Pro

Stock and Inventory Management

Unlike conventional software, WorkshopPro inventory module is using icon driven search key to speed up the searching process. WorkshopPro allows you to categorise inventory in category, class and brand. WorkshopPro inventory module is using FIFO costing method. WorkshopPro also enables you to manage your inventory by physical quantity and book quantity.

Purchase Invoice

Whereas, purchase invoice is the final document of purchase procedure. Purchase invoice will update book quantity of the inventory. However, you may also skip the purchase order and also goods received note process. The system will still update stock level correctly if you enter only Purchase Invoice.

Purchasing Process

Purchasing module consist of Purchase Order, Goods Received Notes and Purchase Invoice. Purchase Order is to facilitate stock ordering process.

Goods Received Note

Goods received note is for updating supplier delivery order and updating physical stock quantity.

Productivity Module

Workshop Pro

Job Assignment for Productivity Module

To make job management system, WorkshopPro employs drag-and-drop features to handle Job assignment for productivity module. Productivity module allows manager to keep track mechanic activities. It also help job controller to manage human resources over job. In general it keeps track the time in and time of a job by mechanic. WorkshopPro is able to tabulate man hour spent for each job.

SMS Reminder & Promotion Module

Workshop Pro

SMS reminder and promotion

WorkshopPro is able to send service due date sms without having additional hardware nor third party software. You can send sms via workshopPro as long as your computer is on line. It allows you to the send service vehicle due date sms or product promotion sms by batch.

Account Module

Workshop Pro

Chart of Account

WorkshopPro can store up to 5 levels in its chart of account. The chart of account is able to re-chart even transactions are posted in the account. Account code and account name can also amendable even transactions are posted.

General Ledger

General ledger listing supports drill down function. User can be double click on the general ledger to drill to the source entry. (Transaction level)

GST Module

Workshop Pro

Workshop Pro GST

WorkshopPro is a Royal Custom Malaysia certified software. It provides the necessary features to manage GST transactions effectively.

User Control & Security Module

Workshop Pro

User Control and Security

WorkshopPro allows you to determine the user access for each module. The authority level for each module can be set to 5 levels i.e. view, add,update,cancel and delete. WorkshopPro also provide Audit Trail to trace record amendment and new added record for all posted transactions.

Vehicle Sales Module

Workshop Pro

Vehicle Sales Procedures

WorkshopPro Vehicle sales module is designed to handle sales and purchase transactions for both new car sales (standard rated GST) and used car sales (Margin Scheme). It is aimed to provide comprehensive information to manage the vehicle sales process and to keep track of profit/costing of the vehicle sales. The vehicle sales module also features vehicle inventory management to keep track vehicle stock balance. Vehicle sales module is fully integrated to the accounting module. Hence, all transactions are posted to the general ledger automatically.

Vehicle Booking

Vehicle booking manages status of customer booking. It stores customer information, vehicle information and sales price information. It also keeps track of the loan application status.

Vehicle Allocation

Vehicle Allocation module stores vehicle information that has been allocated to a specific vehicle booking.

Vehicle Sales

Vehicle Sales module is used to do the billing for the vehicle sales.

Vehicle Booking Status Tracking

WorkshopPro allows you to manage vehicle sales booking.

Reports

Workshop Pro

Reports

Workshop Pro is able to generate hundreds of different reports for the use of management and decision makers in the company. These reports range from accounting related reports, to reports on customers, technicians and lots more. Below are some of the reports commonly used by our customers.

  • Full set of accounting reports
  • Monthly sales report
  • Technician performance report
  • Daily sales report
  • Purchase history
  • Vehicle service report
  • Stock balance and transaction report
  • Vehicle history report
  • Income tax report


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Download our Workshop Pro User Manual for more details!

Services | Support

We undertake contract outsourcing of software development on behalf of third parties who require professional and comprehensive software development, turn-key management and consultation. In such cases, our senior management works closely with the client to ensure a high quality software development that meets their aims and objectives.

Turn-key Customised Projects

IT
Project Management

IT
Project
Consulting

IT Project Outsourcing Services

Software Training

Software Support

Want to talk about a custom solution? Contact us to discuss about it.

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Business Alliance Program

Business partnership alliances are selected on the basis of the complementary value offered by the Partner in the market in which we compete. The purpose of this program is to create partnerships based on the achievement of specific market development and revenue generation objectives. The Incendo Alliance Program provides our partners with valuable tools and resources designed to speed time-to-market, lower the cost of doing business, and find new revenue streams quickly and profitably. There are two partnership levels included in this program: Business Partner, and Value Added Reseller. The key difference between each of these levels is the level of commitment on many dimensions including marketing funds, sales harmonization and development of business and technical competencies.

Business Partner

This partnership is designed for small to medium sized companies focused on the middle tier marketplace that may or may not have a vertical specialization, and are typically regionally based. These partners are characterized as having a niche or specific focus that is highly complementary with Incendo Venture’s market and products.

Value Added Reseller

In addition to Business Partnership requirements, VAR provides after sales service support as well as training and implementation for the customers.



BENEFITS

  • Increase revenue, deepen relationships with existing customers and attract new business with end-to-end Incendo solutions
  • Solve customer business needs with leading software solutions
  • Leverage Incendo’s industry-leading partnership benefits and commitment to generating revenue and joint success with partners


  • based on market presence, proven competency in selling and supporting products, and strategic alignment in mutually targeted markets
  • RM$5,000 Annual Program Fee
  • Minimum Annual Revenue Attainments
  • Demand generation activities per year: 2

REQUIREMENTS




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Find Us

  • C-5-11, Pusat Komersial Southgate,
    2, Jalan Dua, Off Jalan Chan Sow Lin,
    55200 Kuala Lumpur, Malaysia
  • 603 - 9221 1332
  • 603 - 9224 6573
  • enquiries@incendoventures.com

Business Hours

  • Mon - Fri : 9.30am - 6pm
  • Saturday & Sunday : Close

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